Wheelchair Assistance when Flying with JetBlue

There are hundreds of airlines that provide similar but at the same time different service since it varies to some extent. Differences may be due to their commitment to pleasing all their clients’ needs. JetBlue is an airline that tries to meet all their clients’ needs. Each client differs from others, so this airline strives to provide the most pleasant experience for all its clients, including those with special needs in the flights. In this article, how JetBlue satisfies its clients who need wheelchair assistance will be explained.

When passengers need special care, sometimes they asume traveling by plane is a nightmare. However, this is not the case if they fly with JetBlue. Passengers only have to make their reservation as soon as possible and request wheelchair assistance. Passengers who request this special service are not going to be charged a booking fee.

At the airport, there is the JetBlue’s Special Services Team that will be glad to make passengers at ease all the time, and will be ready to help. It is helpful to notice that even though there is wheelchair assistance at all airports, curbside service is not offered at most airports by JetBlue.



When boarding the plane or deplaning, some passengers need being assisted. There is a service called jet bridge, which is a level entry boarding. This service is provided by JetBlue but it is not available in all cities since some of them may use different boarding and deplaning than jet bridges. Also, some passengers cannot go up and down the stairs, so they need people to help them. This is why at JetBlue there are crewmembers ready to help these passengers. As the crewmembers may need some special equipment, it is necessary that passengers needing their help let them know in advance so the crewmebers can have all the needed equipment when passengers arrive at the airport. Some of these cities that do not provide the jet bridge level entry are Boston and New York. For more information on this, clients should check the airline's web page, where there is a list of all these cities.

Another very popular service provided by JetBlue is the family member assistance. People who need special assistance feel more comfortable when a family member of theirs can assist them to the departure gate, or similarly, when the family member can meet them at the arrival gate. This is possible with JetBlue, but there are some restrictions. For instance, a gate pass will be needed but whether it can be issued or not depends on each airport's security guidelines. When the airport allows the gate pass, it is necessary that the name of the family member is noted in the reservation. The name of the family member can simply be added by calling at the JetBlue's reservation number. Another option is to let the crewmembers know the information before takeoff time.

JetBlue definitely is one of the most reliable and commited to providing a great service airlines in America. This is showned by its special assistance service.
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