lunes, 29 de junio de 2015

Air France Shopping

Airlines provide lots of services to clients to ensure they have an Amazing experience during
their flight, but also at the airport. Air France, one of the leading airlines
in the world, goes even futher and provides an online shopping service. This
service is thought for those who would like to enjoy discounts on a varierty of
products, and have them delivered to their homes.

Since this is a service that people use to shop online, people can shop from the comfort
of their homes. People can choose among a variety of products, including
accessories, luggage items, clothes, home fashion goods, and children toys. There
are also some products of famous brands, such as Dupont, Jack Russell, Eden
Park, and Le Tanneur.

Customers can enjoy some of the services that are offered by Air France. All products
will be delivered to the customer's address. In case they want that to give
someone a product as a gift, they can ask that it is gift-wrapped. This service
is available for 1 euro for each product wrapped. Also, customers can include a
personal message together with the product. This service makes any gift more
personal and appreciated. They way to do it is pretty simple. Customers have to
use the Personal Message function when ordering the product. They will be able
to write a message online, which is then printed and placed in an envelope next
to the product. This service costs 2 euros per order.



As regards the delivery of products, it costs 6 euros in metropolitan France. The costs
for the delivery to any other country in the world depends on the order's
weight. The wine store has different costs for wine delivery, which can be seen
on the Air France shopping web page.

Customer can check the status of their order once they have bought their products. This
can be done by entering the Air France online shopping web page and clicking on
Tracking my order, placed in the Home page. Once the products are shipped,
customers will receive an e-mail with all the details of the sale, the time when
they were shipped and a tracking number of each parcel.

The customer service will be ready to solve any inconvenience that might come up.
If customers receive they order but they do no like it as much as they thought
they would, they can return any item they does not satisfy them. This can be
done within seven days after they receive their order. Customer have to ask the
Customer Care staff to register the return, and customers will be given a
return number. Customers can choose whether they want that the item be replaced
or reimbursed, as long as it is in perfect condition.

Air France has been working for decades to provide its clients with a memorable
experience. This airline is fully commited to their clients, so it is offering
a variety of services which include online shopping. This is a reliable service
that satisfies the most demanding customers worldwide.
Image: Wikimedia Commons

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