lunes, 29 de junio de 2015

Air France Shopping

Airlines provide lots of services to clients to ensure they have an Amazing experience during
their flight, but also at the airport. Air France, one of the leading airlines
in the world, goes even futher and provides an online shopping service. This
service is thought for those who would like to enjoy discounts on a varierty of
products, and have them delivered to their homes.

Since this is a service that people use to shop online, people can shop from the comfort
of their homes. People can choose among a variety of products, including
accessories, luggage items, clothes, home fashion goods, and children toys. There
are also some products of famous brands, such as Dupont, Jack Russell, Eden
Park, and Le Tanneur.

Customers can enjoy some of the services that are offered by Air France. All products
will be delivered to the customer's address. In case they want that to give
someone a product as a gift, they can ask that it is gift-wrapped. This service
is available for 1 euro for each product wrapped. Also, customers can include a
personal message together with the product. This service makes any gift more
personal and appreciated. They way to do it is pretty simple. Customers have to
use the Personal Message function when ordering the product. They will be able
to write a message online, which is then printed and placed in an envelope next
to the product. This service costs 2 euros per order.



As regards the delivery of products, it costs 6 euros in metropolitan France. The costs
for the delivery to any other country in the world depends on the order's
weight. The wine store has different costs for wine delivery, which can be seen
on the Air France shopping web page.

Customer can check the status of their order once they have bought their products. This
can be done by entering the Air France online shopping web page and clicking on
Tracking my order, placed in the Home page. Once the products are shipped,
customers will receive an e-mail with all the details of the sale, the time when
they were shipped and a tracking number of each parcel.

The customer service will be ready to solve any inconvenience that might come up.
If customers receive they order but they do no like it as much as they thought
they would, they can return any item they does not satisfy them. This can be
done within seven days after they receive their order. Customer have to ask the
Customer Care staff to register the return, and customers will be given a
return number. Customers can choose whether they want that the item be replaced
or reimbursed, as long as it is in perfect condition.

Air France has been working for decades to provide its clients with a memorable
experience. This airline is fully commited to their clients, so it is offering
a variety of services which include online shopping. This is a reliable service
that satisfies the most demanding customers worldwide.
Image: Wikimedia Commons

lunes, 22 de junio de 2015

Air France Personalized Services at the Airport

Air France, one of the leading airlines in the world, offers a variety of services to
please its clients and provide a great traveling experience for them. Not only
does this company try to make clients enjoy their flight, but it also strives
to make clients have a nice experience at the airport. For this reason, there
are a variety of services offered at the airport. This article will deal with
the personalized services that Air France clients can have access to at the
airport.

Air France offers the assistance and help of its agents at the airport. Those clients who
wish to reserve this assistance should contact Air France's sales team. The
personalized assitance guides passengers during their journey through the Paris-Charles
de Gaulle, Paris-Orly or Bordeaux airports. The service price varies depending
on how many people require the service. For a group of 1 to 4 people, it is available
from €200. Since the service is subject to availability, Air France advices its
clients to make their reservation as soon as possible.



Air France’s agents will also be ready to provide multicultural assistance. That
is, the staff is trained to speak different languages. This service is provided
free of charge, and it is great for those clients who feel uncomfortable when
traveling to a country in which a different language is spoken. Some of the
languages the agents can speak are Brazilian Portuguese, English, Japanese, and
Spanish.

There are some complementary options that clients
can request. Air France agents can organize passengers' transfers from the
airport to their hotel or from their house to the airport. This service makes
clients feel at ease and do not worry about how to get to their hotel or trying
to get a reliable transfer agency.

Another popular service offered is ideal for those passengers that would like to travel
light and get their baggage delivered to their home or place where they are staying
at after they arrive at their destination. Up to five baggage items are charged
€50 per delivery. Additional baggage items are chared €10 more.

Air France offers a service that makes clients relax and refresh after a long flight. They
are given the opportunity to spend a few hours in a hotel room near the
Paris-Charles de Gaulle airport.This servuce is availbale for €56 if passengers
prefer a single room, and it is €68 if they would like a double room.

The airline also offers some special services for groups of people. For example, passengers
can have access to the airline’s private lounge and area in the airport. Also,
passengers can be escorted by the airline’s staff.

There are lots of services that airlines provide their customers with. These services are
intended to make clients have a memorable experience, not only during the flight,
but also during the passengers’ time at the airport. Air France provides a wide
variety of personalized services at the airports. Air France agents assist
clients and make them enjoy their time at the airport.
Imagen: Wikipedia

lunes, 15 de junio de 2015

Air and Rail Connections by Air France

Air France is wellknown worldwide because of its commitment to the client. This company does its best to satisfy the needs of its clients and provide them with all that is necessary to have a fantastic flight experience, whether it is on board or at the airport. Another service that Air France provides is air and rail connections in France. This is a travel solutions service that combines speed and flexibility so that passengers do not waste time and have their connection done for them by Air France.

These air and rail connections are provided by Air France together with SNCF. These
connections are possible thanks to the TGV station that there is at the Paris-Charles
de Gaulle airport. Connectiing to a train after arriving at the airport is easy and fast.

There are many TGVAIR rail lines that passengers can choose. Some of them connect the
station with Avignon, Le Mans, Nantes, Valence and other cities.

Passengers can take the train and travel to their departure airport. This option is for
passengers that are traveling by train to the station at the Paris-Charles de Gaulle airport, and after arriving at the airport they continue their trip on another flight by Air France. If this is the case, passengers get their tickets at the counter of tgvair that there is at the SNCF train station. When passengers show their plane ticket, they are given their tgvair train tickets. The easiest way to do it is by reserving the trip online, since clients are given only one ticket that will give them access to the whole trip, including air and rail trips.

To avoid misunderstandings and inconveniences, it is important to remember that the check in at the train station has to be done up to 15 minutes before the train departure. Passengers have to check in only once during their trip, including the train and aircraft trips. When passengers arrive at the airport, they should go to the check-in counter or to the baggage counter, where they will be able to check in their baggage items.

Another connection can be done for those that would like to take the train after they have arrived to the Paris-Charles de Gaulle station. This option is similar to the previous one, but passengers can only get their tickets at the tgvair counterin the station.

These connections offered by Air France are a great choice for passengers wishing to save some time and effort, since the way it works is very simple. As regards baggage policies, passengers should bare in mind that there are some rules set up by the French National railway company that should be abided by. One of them is that passengers can only take up to 3 baggage items, and the maximum dimentions allowed are 85 cm, including the width, length, and depth of an item.

The air and rail connections provided by Air France and the SNCF are an amazing opportunity to enjoy more and more of the benefits that this airline offers.
Imagen: Wikipedia